Merissa Cross

Merissa is a licensed agent assistant based in Lakeland, Florida, with six years of experience in the health insurance industry. In her dual role, she supports both clients and agents by providing knowledgeable guidance while also being fully licensed to assist with health insurance solutions.

Known for her patient and understanding approach, Merissa is passionate about helping clients feel confident, informed, and comfortable when making decisions about their coverage. She takes pride in explaining options clearly and ensuring nothing is overlooked throughout the process.

Outside of work, Merissa is a devoted wife and mom who deeply values family. She brings that same care, compassion, and attentiveness into her work every day, treating each client interaction with the respect and attention it deserves.